Frequently Asked Questions

Frequently Asked Questions

Taking a vacation to Florida is a magical experience whether you are young or old. The first few times we went we always had loads of questions, so hopefully this section of the website will answer some of yours. If you can't find the answer to your question here please feel free to contact me and i will do my best to help you.

The House

Where do we collect the keys?

When you arrive in Orlando there is no need to go anywhere other than directly to the house. The keys are located in a lock box that is attached to the door on arrival days. All the relevant access codes are included in the directions information sheet.

Should you have any problems gaining access the directions sheet contains the contact information for our local managers who stay five minutes away in a neighbouring community.

Do we need to bring bedding and towels?

No, all the towels and bedding are included in the cost of the rental. We do provide pool towels but if you take them to the water parks we ask that you remember to return them to the house at the end of your day.

Is there a BBQ?

We do have a gas BBQ available for guests use. If you use the BBQ we ask that you leave it clean for the next guests as there will be an charge should our management company be required to clean it at the end of your stay.

Do you offer cleaning during our stay?

Unfortunately this is not somthing we are able to offer.

What do we need to do before we leave?

Before leaving we would appreciate if you could put as much laundery through the washer and dryer as possible, as this will assist the cleaners, especialy when it is a back to back booking. If you get a chance to do some vacuming as well that would also be a great help, but we understand that this is not always possible.

Can we have late check out / early arrival?

We are happy to accomodate early check in and late checkouts when possible, so please feel free to ask. In general the only times this is not avaialble is when we have back to back bookings.

The Parks

What are the best days to visit the parks?

Below is a guide to the average attendance levels for the major parks, please be aware that it is only a guide and visitor numbers can fluctuate if there is a special event.

  Mon Tues Wed Thu Fri Sat Sun
Magic Kingdom  m-red  m-orange  m-green  m-green  m-orange  m-orange m-red 
Epcot  m-orange  m-red  m-orange  m-green  m-red  m-orange  m-green

Hollywood Studios

 m-green  m-orange  m-green  m-red  m-orange  m-red  m-red
Animal Kingdom  m-orange  m-green  m-red  m-orange  m-green  m-green  m-orange
Water Parks  m-green  m-green  m-orange  m-orange  m-red m-red   m-red
Universal Studios  m-green  m-green  m-red  m-red  m-orange  m-orange  m-green
Islands of Adventure  m-red  m-orange  m-orange  m-orange  m-red  m-green  m-green
SeaWorld  m-green  m-green  m-green  m-orange  m-red  m-red  m-red

m-greenLow Attendance m-orangeMedium Attendance m-redHigh Attendance

Where can we get discounted park tickets?

I have to be honest and admit that I have never purchased discount tickets, I have always got my tickets directly from the ticket booths at the parks or from guest relations.

Having said that I do have friends that have used The Official Ticket Center and recomend them highly as does The Unofficial Guide to Walt Disney World. One thing I would say is that if you are planning on coming back to Disney World get the most expensive ticket you can afford wih the never expires option. My ten park ticket lasted me for four years as i did not visit all the parks on each visit.


Which car rental agency do you use?

We always use Alamo. We have tried other rental agencies in the past but have always been disappointed with the choice and condition of the cars, Alamo has never let us down. We tend not to book directly with Alamo we go through either (US) or CarHire3000 (UK), but make sure you call them to confirm that the car you are looking to book is provided by Alamo and not one of the other rental car agencies they use.

If like us you arrive into Orlando late please be aware that the person on the rental desk will try and up-sell to you. Please make sure you know what you have booked and don't get caught out paying for extras you don't need.

Is it better to fly to Orlando or Sanford?

Orlando always gets my vote as we usually arrive in Florida in the late afternoon after a long flight and just want to get to the house. Sanford will add another hour onto your journey time. On the plus side flying into Sanford can be cheaper and the lines to clear immigration can be shorter.

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